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Information leaflets in large print

These leaflets have been converted into large print to help those who may have a sensory impairment.

They give you basic service information and have been approved by the Plain English Campaign for clarity.

Documents
Acrobat (PDF) formatAcrobat (PDF)
Leaflet IL01 - Who we are and what we do (99k)
Information leaflet which gives you details on what services we offer to services we offer to its residents and our legal responsibilities. (large print).
Leaflet IL02 - You and your information (172k)
Information leaflet which explains why we hold information about you and how this benefits you and your rights under the Data Protection Act 1988. (large print.
leaflet IL03 - Comments, compliments and complaints (181k)
This leaflet tells people who use Adult Social Care services, or other people acting for them, how to make a comment or complaint. It applies to all the services that we can or must provide by law. (large print).
Leaflet IL04 - Voluntary and community organisations in East Sissex (163k)
Information leaflet on how social services and voluntary organisations work together. (large print).
leaflet IL05 - Community support for adults (155k)
This leaflet explains the advice, information and practical support we can give you if you think you need help to live independently in your own home, or need residential or nursing-home care. (large print).
Leaflet IL06 - Choosing a care home (60k)
This information leaflet gives you general advice about choosing a care home. (large print).
Leaflet IL07 - Daycare services (148k)
This information leaflet gives you general information about day care services if you are finding if difficult to manage on your own. (large print).
Leaflet IL08 - Home-care services (179k)
This information leaflet gives you general advice on home care services. (large print).
Leaflet IL 09 - Occupational therapy services (98k)
This information leaflet gives a overview of our services for people with physical disability. (large print).
Leaflet IL10 - Services for people with sight or hearing problems (163k)
This information leaflet gives you general advice about services for people with a sight or hearing problem. (large print).
Leaflet IL11 - Learning disability services (92k)
Lists general services available for adults who have a learning disability, and their carers. (large print).
Leaflet IL12 - Paying for services (240k)
This information leaflet explains our charges for services that support you in a residential home or nursing home either short or long term also charges for non-residential services. (large print).
Leaflet IL13 - Direct payments - managing your own support (97k)
Information leaflet which gives information on what are direct payments and who can receive this payment. (large print).
Leaflet IL14 - Involving users and carers (131k)
This leaflet tells you how we involve service users and carers in planning and providing services. (large print).
Leaflet IL15 - 'Supporting People' Programme (156k)
This leaflet gives you general information about the Supporting People Programme. (large print).
leaflet IL16 - Safeguarding adults - protecting vulnerable adults from abuse (97k)
This leaflet is about adult abuse and what you can do if you are concerned that a vulnerable person may be at risk of harm. (large print).
Leaflet IL17 - Eligibility Criteria for Adult Social Care (110k)
The standards we have to use to decide who we can provide services for, and what those services will be. (large print).
Leaflet IL18 - Paying for Community Care services (609k)
This leaflet explains how we charge for Community Care services. (large print).
Leaflet IL18 - Paying for Community Care services (Direct Debit form) (64k)
This direct debit form allows your bank to collect regular payments from your bank account for services provided by us. (large print).
Leaflet IL19 - Charges for residential accommodation for people with property (84k)
A 12-week property disregard. This means that, for the financial assessment, the council will not take the value of your property into account for the first 12 weeks of your permanent stay in a care home.
Leaflet IL20 - Choosing a care home when you are able to pay the full cost (90k)
This leaflet sets out the help that you can expect from us if you are going to have to pay the full cost of your care.
Website approved by the Plain English Campaign

East Sussex County Council, County Hall, St Anne's Crescent, Lewes, BN7 1UE. Tel: 01273 481000