Help and accessibility
We are continually working to improve the accessibility and usability of the website.
If you have any technical or accessibility problems when using this site, or if you have any comments or suggestions, please contact web staff through our comments form.
- Searching our site
- What to expect from our search engine.
- Shortcut keys
- You can reach our main pages using a simple set of shortcut keys, known as access keys.
- Navigating the website
- We have tried to make navigating around the site as easy as possible, but you might find these suggestions useful.
- Three ways to enlarge text on your screen
- How to magnify text using your browser controls.
- Help with viewing documents
- Viewing documents in Adobe Acrobat (pdf format) and Microsoft Word.
- Help with our interactive maps
- Hints and tips on getting the best from our online mapping systems.
- Help with audio files
- How to listen to the MP3 and Windows Media Audio (WMA) files used on this site.
- Viewing videos of council meetings
- Use the free-to-download Windows Media Player, or Windows Media for Mac.
- How to download, fill in and email us a completed form
- Many of our forms can be completed and returned by email – and you don't need to have Microsoft software.
- Our accessibility standards
- Information about the national and international standards and guidelines which we follow to make this site accessible to all Internet users.
- Printing related links on our web pages
- To include the links to related external sites in your printout (if using Internet Explorer) please follow these instructions.