Safety and security online
Web-based forms and email
All the web-based forms on this site use powerful 128-bit security that encrypts your data, making it impossible to be intercepted.
This applies whether you are paying for something or just asking a question about services.
This is why many of the links here for sending messages to council staff open a new web page. These let you type your enquiry and click 'submit', instead of starting your email software to let you write an email and click 'send'. We chose this method because email is not the most secure way for you to send personal information.
Look for the little padlock icon that tells you when your information is being handled securely. It will often be displayed in the address bar or at the bottom right of your screen.
Learn more about staying safe online
This site explains how to install a firewall and anti-virus software, prevent spam and spyware, and stay up to date against online fraud. It's a one-stop-shop for independent expert advice to help home computer users and small businesses protect themselves.
Get Safe Online is a joint initiative from the Government, the National Hi-Tech Crime Unit and leading businesses.
Other websites
- Kidsmart
Focuses on five key safety tips which children need to remember when they use computers.
- Chatdanger.com
For parents and children – how to keep safe in unmoderated web chat rooms.
- ParentsCentre guide
Gives easy access to some of the most interactive and educational sites online today, including information about online safety and comprehensive links by age and topic to help you navigate the web.
- Parents' guide to the Internet
Produced by the charity NCH Action for Children. Advice on how to avoid getting offensive email in your inbox and avoid online bullying.
- Internet Watch Foundation
Gives comprehensive advice about safe use of the Internet for parents and schools.
